Value challenge for Facilities Management

By Russell Thomson | May 12, 2010

 I thought I would reproduce here an extract from a  response I made to a question on ‘professionalisation’ from the Facilities Management sector. For those not in the know, Facilities Management(or FM) is a catch-all description for the various technical and management disciplines which we all rely upon to keep our commercial properties up & [...]

HR’s role as tomorrow’s marketers

By Russell Thomson | May 6, 2010

If I can mix my metaphors, that old chestnut, ‘HR on the Board’ has bubbled to the surface once again. The argument from various commentators is that, as we begin to exit the recession, HR stands front & centre as the professional discipline best placed to advise the Board on how to make the most [...]

Preparing to assess business personality characteristics

By Russell Thomson | April 28, 2010

In order to describe an organisation’s personality and identify unique, marketable characteristics, a methodological and measured approach is required. Whether performed as an in-house project or purchased as an externally-sourced service, deploying an organisational personality assessment in search of sustainable, unique, differentiating attributes demands a number of prerequisites:
 1)     Structured approach
It is tempting for organisations to [...]

Corporate culture debate has to move on

By Russell Thomson | April 14, 2010

This article is worth a quick look, less for the blinkered view, and more for the strength of feeling that it has provoked. Yes, corporate culture is, for now, a nebulous concept, but in hyper-competitive services markets where genuine service differentiation is difficult to come by, culture, values, personality, etc have an increasingly influential role [...]

Getting the balance right

By Russell Thomson | April 14, 2010

Just back from a week skiing in the French Alps. Amazingly good snow for this time of year, great company and excellent food. Without a regular internet connection at my fingertips, I took the opportunity to catch up on some old-fashioned book reading. I’m a big fan of Paulo Coelho not just because he tells [...]

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